Shipping Policy

1. Order Processing Time

At TrendFitted, we are committed to ensuring a seamless shopping experience, starting with the prompt processing of your orders. Once you place an order on our website, our team springs into action. The typical order processing time is 1 - 3 business days. During this period, we carefully verify your order details, prepare the items for shipment, and ensure everything is in order before handing them over to our shipping partners.

Delivery Duration: For customers opting for standard shipping, please allow 6 - 12 business days for your order to be delivered. This shipping method is a cost - effective option suitable for those who are not in a hurry to receive their purchases.
Applicable Regions: Standard shipping is available to all our customers across Australia, Canada, the United States, and the Rest of the World. Whether you're located in a bustling city or a remote area, we strive to reach you within the specified time frame. However, please note that delivery times may vary depending on factors such as customs clearance procedures in international destinations.

Delivery Duration: If you're in a rush to receive your TrendFitted items, our expedited shipping option is the way to go. With this service, you can expect your order to be delivered within 2 - 4 business days. This is an ideal choice for customers who need their purchases urgently, perhaps for a special occasion or as a last - minute gift.
Availability: Expedited shipping is available for all orders, regardless of the destination or order value. No matter where you are in the world, you can enjoy the convenience of a faster delivery.

While we make every effort to ensure that your orders are delivered within the estimated time frames, it's important to note that delivery delays can occasionally occur. These delays can be caused by a variety of factors, including but not limited to unforeseen circumstances at the shipping carrier's end, customs clearance issues (especially for international shipments), extreme weather conditions, or public holidays. In the event of a delay, we will do our best to keep you informed. Our customer service team is always available to provide you with the latest updates on your order's shipping status. You can reach us at [email protected].

Eligibility: We offer free shipping on all orders with a total payment of $60.00 or more. This applies to customers in Australia, Canada, the United States, and the Rest of the World. It's our way of rewarding your loyalty and making your shopping experience with us even more enjoyable. To qualify for free shipping, simply add items to your cart until the total reaches $60.00 or above, and the shipping cost will be automatically waived at checkout.

Cost Structure: For orders with a total value between $0.00 and $59.99, the standard delivery cost is $10.00. This cost is applicable to all regions we ship to, including Australia, Canada, the US, and the Rest of the World. The standard delivery cost helps cover the expenses associated with packing, handling, and transporting your order to your specified address.

Pricing: The cost for expedited delivery is $20.00 for all orders, regardless of the order value or destination. This fee reflects the additional services provided by our shipping partners to ensure a faster delivery. When you choose expedited shipping, your order is given priority handling, which helps to reduce the overall delivery time.

When placing an order, please ensure that you provide an accurate shipping address. Double - check the street name, house number, city, state/province, postal code, and country. Inaccurate or incomplete addresses may result in delivery delays or undeliverable packages. If you need to update your shipping address after placing an order, please contact our customer service as soon as possible at [email protected]. We will do our best to accommodate the change, but please note that once an order has been shipped, changes to the shipping address may not be possible.

We understand the importance of knowing where your order is at all times. Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment on the website of our shipping partner. Simply enter the tracking number in the designated tracking field on the shipping carrier's website, and you will be able to see the current location of your package, as well as estimated delivery times. If you have any issues with tracking your order or if the tracking information seems incorrect, please contact our customer service team, and we will assist you in resolving the problem.

We are proud to offer our products to customers around the world. When shipping internationally, please be aware that additional customs duties, taxes, and fees may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping costs or the purchase price of the items. The amount of these charges varies depending on the country, the value of the order, and the type of items being shipped. It's advisable to check with your local customs office for more information on the potential charges before placing an international order.

Customs clearance is an essential part of the international shipping process. Our shipping partners will handle the necessary paperwork for customs clearance on your behalf. However, in some cases, customs authorities may require additional information or documentation from you. If this happens, we will notify you as soon as possible, and our customer service team will assist you in providing the required information to ensure a smooth customs clearance process. Delays in customs clearance can affect the overall delivery time of your order, so it's important to respond promptly to any requests from customs authorities.